In their own words.
Written by the families and friends of people living at Acorn House, on the independent review site carehome.co.uk.
Kind words from our families and residents.
Families rate Acorn House on carehome.co.uk, the independent review site.
Acorn House
Chatham, KentOut of 10, from 34 reviews left by residents, their families and their friends.
Read them on carehome.co.ukScore and count checked 24 September 2026. Every review below is reproduced word for word, with the reviewer’s name as it appears, what they are to the person they wrote about, and the date. Where a longer review has been shortened, the cut is marked.
A huge thank you to all the staff who have been so accommodating, kind and helpful. The facilities are fantastic and I fully recommend Acorn House to anyone looking for care which goes above and beyond. Thank you.
Acorn House, via carehome.co.uk
Chatham, on Maidstone Road.
Recent reviews from the families and friends of people living at Acorn House. About Acorn House
I came to visit my dear friend at Acorn House. I must say how impressed I was with the whole setup. My friend is very happy here he explained the staff are very friendly, its very clean and the food is good. It did look delicious. I was offered refreshments which were lovely.
I had a good visit and I'm so happy my friend is being so well looked after.
I would definitely recommend Acorn House.
Perfectly delightful. I came to visit my friend's mum before Christmas. I found Acorn House to be well-run clean and very welcoming. There was a great Christmas feel and everyone seemed to be in the festive spirit. The residents seemed happy and well looked after. My friend's mum couldn't be happier it was a pleasure to see.
Can't sing this homes praise enough, keep up the good work.
This is a fantastic care home. ... Being a relatively small home, the staff all get to know the likes/dislikes of each resident. They accommodate those, whether that's with food, TV or conversation. Nothing's too much trouble. The food is great. Proper vegetables! ... When we viewed it, the manager described their style as "resident-led led" and that's exactly what it is. Brilliant.
From the start, the staff, management and owners have been first class, ... I was very anxious about mum's move, but I'm so relieved and delighted I did it. No more falls, attended to quickly, ... If anyone is thinking of placing their loved one here, take it from someone who knows, genuine real caring staff. I couldn't be happier and my mum is safe, happy and content here.
I visited a friend living in Acorn House over the Christmas period and was impressed with the homely atmosphere and care that the staff members gave to the residents.The home was very clean and comfortable. My friend is very happy and settled living there, having the ability to take personal belongings has helped provide them with a feeling of being at home.
We looked at many care homes and finally struck gold with Acorn House, my partner settled in really easily with the other residents and made friends almost instantly, the food is really nice, I even get offered lunch if I visit at the right time, ... I'd like to thank everyone at Acorn for making my partner and me very welcome.
From families who have known us a while longer.
My dad has been a resident in Acorn House for a few months. We were worried after our mum passed if it was the right thing to do. The manager and staff have been amazing no request is a problem. He is really happy there and is socialising again which we thought he would never do. ... I would recommend Acorn to anyone.
Having carried out extensive research for a care home, for a close family friend, in the area I can honestly say that Acorn House is by far the best choice. The facilities are excellent and the residents all seemed to be in the best of spirits (health allowing) during our visit. ... Our initial impression of Acorn House proved to be correct as our resident we placed there is very happy and content.
All 34, in full, are on Acorn House’s carehome.co.uk profile.
Thank you to every family who took the time to write.
Each of these reviews is really about the team at Acorn House, and we’re grateful to everyone who shared their experience. Oak House, a few minutes along Maidstone Road, is newly part of the Acorn & Oak family.
Come and see for yourself.
Ring whichever home you’re interested in and ask to look round. Come at a time that suits you, bring whoever you like, and take as long as you need.
Acorn House on 01634 848469 Oak House on 01634 XXXXXX